We all know how much it sucks when your camera stops working or gets stolen while traveling. We’re here to help!
We have been providing friendly service and support for the last 10 years. You can visit us at our shop in the town, we are open from 9am to 5pm every day apart from Sunday when we are open from 10am to 4pm!
- Is my camera really broken?
Here are a couple of things you can do before contacting us. Are the batteries good or inserted properly? This is the first thing most camera store will do for your camera. Is the unit being operated properly? Today ’s high technology puzzles not only beginners but Professionals as wells. Check with manual. Is the film out of date? For VCR and Camcorder, damaged tape may cause some problems. Try with a known good tape. Was the film processing satifactory? Occassionally, poor processing misleads you. Checking these few simple items can prevent you from incurring any unnecessary expenses.
- Can you repair any kind of camera?
One of the most common reasons for not being able to repair a camera is because parts are not available. Many parts have been discontinued and most local repair shops do not carry many stock parts. However, International still carries a large quantity of stock parts for even the oldest cameras, such as canon F-1 or A-series, Nikon F series,
Minolta SRT-series, Pentax ME or ME super, etc. In case we cannot repair your camera we will return it at our expense.
- Is my camera worth repairing?
- Which manufacturer are you authorize by?
Canon, Nikon, Minolta, and Fuji.
- How do I get service under manufacturer warranty?
To obtain warranty service, you need to submit a copy of the sales receipt & warranty card along with the defective equipment. Upon inspection, we will repair your equipment and return it to you as soon as possible.
- I am a local dealer. What can I expect from you?
We service more than 300 local repair shops in the States. If you are looking for any reliable repair station for external repair, we are ready to help your customer. To obtain our dealer pricing guide, please contact us by e-mail.
- I am a professional photographer. What can you do for me?
We fully understand that you make a living with your equipment. For any professional equipment, we try to assign top priority so that your equipment may be ready within 3 business days.
Established in 1949, one of the world’s largest and most experienced photographic service organization, as well as the authorized factory repair station for major camera manufacturers. In the beginning, International made 8 models of camera named Perfex. In 1959, however, International ceased manufacturing and started serving major camera manufacturers as a camera repair factory. Since then, we’ve been the leading company in the photo equipment repair business.